IPSWICH City Council wants to hear how the Ipswich Libraries service is fairing.
Sports and Community Committee Chairman Jacob Madsen said the annual libraries survey was important to understand what worked well, the changing needs of library users and what could be done to improve the service.
Around 1,464 people took part in the appraisal of Ipswich’s six libraries last year.
“The survey revealed an overall satisfaction rating of 92 percent; this was fantastic news to receive, and all credit goes to the hard work and commitment of our staff,” Cr Madsen said.
“Our staff are what make the city’s libraries what they are.
“Last year’s satisfaction rating was a true testament of their work, and we hope that our residents feel the same, or better, this year with the service they’ve received.
“We hope to hear more positive feedback, but we also welcome suggestions on what we can do to improve.
“The feedback will help us make each library branch better.”
Ipswich Libraries includes the Rosewood Library, Ipswich Central Library and Ipswich Children’s Library in Tulmur Place, Springfield Central Library, Redbank Plaza Library, Redbank Plains Library, the Karalee Library Pod as well as the online Virtual Branch.
